Terms and Condition

Maison Terms and Condition

Terms and Conditions

Welcome to Elhawag!

These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or placing an order, you agree to accept and be bound by the following terms. If you do not agree to these terms, please do not use our website.

1. Products & Descriptions

Elhawag offers decorative frames and wood-based designs, including gift frames for special occasions and decorative sets for home use. We strive to display and describe each product accurately. However, colors and materials may vary slightly due to screen settings and handcrafted nature.

2. Orders & Payment

All orders are subject to availability and acceptance.
We accept payments through [ e.g., Cash on Delivery, bank transfers ].
Full payment must be made before processing your order unless Cash on Delivery is selected (if offered).

3. Shipping & Delivery

Orders are processed within [2-3] business days.
Delivery timelines vary depending on your location. Typically, delivery takes [4-5 days].
Elhawag is not responsible for delays caused by shipping carriers or external factors.

4. Return & Exchange Policy

We accept returns/exchanges only if the item is damaged or incorrect.
You must notify us within [e.g., 2 days] of receiving the item with photo proof.
Customized or personalized frames are non-returnable unless defective.

5. Intellectual Property

All content on this website, including images, designs, and text, is the property of Elhawag. Unauthorized use or reproduction is strictly prohibited.

6. Privacy

We respect your privacy. Your personal information will be used only for order processing, communication, and improving your experience. We do not share or sell your data to third parties.